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Helpful Holiday Tips

Full Color - Holiday Tips
We understand things can get a little hectic around this time of year and it is important to understand our workflow during the holiday season. Here are a few helpful ordering tips for the holiday:

No Holiday Cutoffs

Once again, we have no early deadline for service times. Orders should be ready within the normal service times. Please remember that service times do not include shipping. Need a last minute order? We can accept orders for Christmas delivery as late as December 23; additional shipping charges may apply.

Holiday Shipping Schedule
US Mail may take a day or two longer than normal to deliver packages as we approach the holidays. To be safe, if your order ship via US Mail, you may want to plan for additional shipping time. UPS orders ship according to their holiday schedule below:

Monday, Dec. 22

  • Normal pickup and delivery service. This is the last day to ship UPS 2nd Day Air packages in time for Christmas (arriving Wednesday, Dec. 24).

Tuesday, Dec. 23

  • Normal pickup and delivery service. This is the last day to ship UPS Next Day Air packages in time for Christmas (arriving Wednesday, Dec. 24).

Wednesday, Dec. 24, Christmas Eve

  • Normal delivery of air, international and ground shipments.

Thursday, Dec. 25, Christmas

  • No UPS pickup or delivery service.

Friday, Dec. 26

  • Delivery of air and international packages.

Order Instructions and Review
Putting any instructions or comments on your order may delay it, as the order will be sent to Customer Service to review your instructions or notes. Only information pertinent to your order should be put in the Instructions or Comments to minimize delays in production.

When placing your order, please be sure to look over all of the items you’ve ordered in the Review Order Screen before you actually place the order. Make sure you’ve ordered the correct paper type, the correct finishing services, and the correct quantities.

Drop Shipping
Drop Shipping orders directly to your clients is available in the Full Color Ordering System on the Select Options page and in ROES on the Review Order page. First, select the appropriate Drop Ship method and then enter the client name and address. It is extremely important to enter the complete address correctly to ensure delivery on the date expected.

Details on Drop Shipping >

Boutique Packaging
If you need to send an order directly to a client, we offer boutique packaging for photographic prints up to11x14 and other select products. When ordering boutique packaging, the entire order will be packaged together, orders cannot be split. Our production team will determine the number of boxes needed to package your order.

Details on Boutique Packaging >

Rush Service
A 100% rush may be available if you need to expedite the turnaround time of your order. To place a rush on an order, contact Customer Service.

Account and Payment Information
Keeping your contact information current will let us reach you quickly with any questions regarding your order. To avoid delays in transit, make sure you have your current shipping address on file with us before you place your order. Also, remember to keep your credit card information current so your orders are shipped without delay!

Update Contact Info >
Update Payment Info >

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Boost Holiday Card Sales

Did you know you can show our holiday templates with our non-branded online catalog or Greeting Card Guide?  To help you show and sell Press Cards this holiday season, we have a sales guide designed just for you. Our Greeting Card Guide – a non-branded catalog shows all the card options available for Artistic Edge, Flat and Folded press cards, so that you can show your clients the complete collection when they’re choosing their greeting cards.

For the cover, you can choose either the stock image, or add your own image. The back of the catalog also has an area for you to add your logo or studio information.  This catalog shows the front only of each card.  The Greeting Card Guide can be ordered through ROES Plus.

To show your client the entire card and font choices refer to the greeting card section of our unbranded site.  This non-branded website shows the front and back of each card, as well as the inside of all folded press cards. To integrate this site into your own, you can find instructions here.

With over 1.6 billion holiday cards sold each year you definitely don’t want to miss out on your chance to improve your bottom line!

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Custom Metal Prints

We have had many requests for custom print sizes.  As always we are more than happy to accommodate your requests.  In this blog post we will show you how to create a custom file for a custom metal print.  In this scenario, we are going to create a 10×18 horizontal size metal print.  Since a 10×18 is not a Full Color standard print size, the rule of thumb is to extend your canvas in Photoshop and order the next standard size up which would be a 10×20 horizontal metal print. The same rule also applies to custom photo prints!

Full Color Custom Metal Prints
First use the crop tool in Photoshop and set your Width and Height to 18in x 10in.

Full Color Custom Metal Prints
Now that your image is cropped, next you will need to extend your canvas.  Go to Image > Canvas Size.  Set your Width and Height to 20in x 10in.  You may also choose your Anchor point to your liking. Select OK.

Full Color Custom Metal Prints
Now our canvas has been extended to a 10×20 horizontal size.  Doing so created a white edge on the right.  In this area add Text that says “Trim Here”.

Full Color Custom Metal Prints
Once your text is added, check your Image Size. Go to Image > Image Size.  Confirm that the Document Size you see is the print size you will need to order.  In this case, a 10×20 horizontal metal print is what we need.  Save your file as a jpeg or tiff and it is now ready to order!

Any questions, contact customer service at 800-382-2101, by chat or email service@fullcolor.com.

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